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A fantastic opportunity for an ambitious and organised individual looking to progress within a fast-moving company! Up to 拢33k salary, 25 days holiday with the potential for additional days and a great company to work for!
We are recruiting for a Customer Account Manager with previous client-facing/account manager 聽focused experience.
The ideal candidate will have excellent verbal and written communication skills, a confident and articulate manner, able to build great relationships with clients.
What鈥檚 in it for you?
路聽聽聽聽聽聽聽聽 Salary: Up to 拢33k depending on experience
路聽聽聽聽聽聽聽聽 Hours: Mon-Fri 9am-5.30pm, first 6 months is office based, then hybrid working on offer
路聽聽聽聽聽聽聽聽 25 + 8 Bank Holidays
路聽聽聽聽聽聽聽聽 Potential for annual bonus based on company performance
路聽聽聽聽聽聽聽聽 Fantastic progression opportunities
路聽聽聽聽聽聽聽聽 Flexible and relaxed environment
Key Responsibilities:
路聽聽聽聽聽聽聽聽 Support with on-boarding new clients
路聽聽聽聽聽聽聽聽 Build a strong relationship with the key contacts, and act as the primary contact in relation to the account
路聽聽聽聽聽聽聽聽 Lead clients through the customer journey and provide ongoing account support; from onboarding through to renewal/ end of contract
路聽聽聽聽聽聽聽聽 Project management of client surveys and projects
路聽聽聽聽聽聽聽聽 Internal management and development of client resources
路聽聽聽聽聽聽聽聽 Maintain up-to-date client information in the CRM system
路聽聽聽聽聽聽聽聽 Keep clients up to date with new platform features and ensure they are getting the most from the platform
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What the employer is looking for:
路聽聽聽聽聽聽聽聽 Experience of working in a client-facing role, managing customer relationships, B2B
路聽聽聽聽聽聽聽聽 Degree educated
路聽聽聽聽聽聽聽聽 Good analytical and project coordination experience desirable
路聽聽聽聽聽聽聽聽 Confident and articulate manner, with excellent verbal and written communication skills
路聽聽聽聽聽聽聽聽 Natural relationship builder, able to develop relationships at all levels in a business environment
路聽聽聽聽聽聽聽聽 Proactive, with desire to get things done and go beyond the immediate task
路聽聽聽聽聽聽聽聽 Willing to challenge colleagues and clients in a constructive manner to help clients make the most of the software
Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
