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Branch Manager
Location: Harrogate, North Yorkshire
Salary: £35,000 - £40,000 + OTE
Hours: Monday to Friday, 8:45am – 5:30pm & 1 in 3 Saturdays (9am – 4pm) with a day off in lieu
We’re recruiting on behalf of our growing client in central Harrogate for a Branch Manager. This is an exciting opportunity for an experienced estate agency Branch Manager with a passion for leadership and a strong focus on customer service and performance.
As Branch Manager, you will be responsible for the day-to-day running of the Harrogate office. You’ll lead by example, support and motivate your team, and deliver excellent results through strong business development and relationship building. You’ll also be hands-on with valuations and client interaction, playing a key role in growing and maintaining the branch’s success.
Responsibilities:
- Oversee the daily operations of the branch and ensure high levels of service delivery.
- Carry out property valuations and convert them into instructions.
- Lead morning meetings and set daily goals for the team.
- Allocate tasks and support team members in achieving targets.
- Monitor performance, provide training, and motivate the team to meet objectives.
- Maintain regular communication with vendors and applicants.
- Manage the office diary including appointments and viewings.
- Handle client queries and resolve complaints professionally.
- Monitor local market trends and maintain up-to-date competitor knowledge.
- Actively promote the business and support new business generation through canvassing and client relationship management.
- Report weekly branch activity and performance to senior management.
Requirements:
- Previous experience as a Branch Manager within estate agency.
- Strong leadership and team management skills.
- Proactive, driven, and target-focused.
- Confident, customer-focused, and highly organised.
- Valid driving licence and vehicle are essential
If you’re a motivated estate agency professional looking for your next leadership role in Harrogate, we’d love to hear from you. Please apply via the link or contact Unity Resourcing for more information.
