Technical Account Manager
Location: Hook, Hampshire, RG27 9GR
Salary: £40,000 - £50,000 dependent on experience.
Contract: Full time, Permanent
We are GDS Instruments; we are recruiting, and we want you!
At GDS we design, develop and manufacture materials testing machines and software and software used for the computer-controlled testing of soils and rocks. This technology is used to evaluate the mechanical properties that are key in geotechnical and earthquake engineering design!
We are now looking for a Technical Account Manager to join our growing team.
Technical Account Manager – The role:
The Technical Account Manager role is the first point of contact for sales within their international geographic region, providing quotations and managing enquiries from existing channels, and generating and developing leads from new channels. This individual will play a key role in driving sales while also collaborating with our engineering and product development teams to bring new products to market based on customer needs.
Responsibilities:
• Identify and pursue new business opportunities, respond to inbound sales enquires, convert them into sales and progress them through the order cycle.
• Develop strong relationships with direct customers and agents, take ownership of strategic visits, including attendance at exhibitions and conferences.
• Working with agents, create a robust strategy to manage performance, procedures, and agreements.
• Create and own sales strategies to align with company objectives for your territories, including the production of KPI’s.
• Working collaboratively with Marketing, use technical expertise to articulate technology and product positioning to both non-technical and technical audiences.
• Prepare, manage, and submit responses to tenders within the deadline stated.
• Provide technical sales support by answering specific product related questions with clarity.
• Manage and provide accurate sales order and pipeline forecasting information, including customer information (budget, requirements, authority, and timeline).
• Assist with the development and improvement of technical resources used in the sales process.
• Actively maintain knowledge of the international geotechnical industry, market trends and competitors’ products / activities to inform sales and marketing strategies.
• Collaborate with Engineering on new product development based on the customer needs.
What we need from you:
• Technically proficient with the ability to rapidly master new products and systems.
• Ability to work autonomously to consistently achieve agreed sales targets.
• Excellent communication and people skills.
• High attention to detail and ability to achieve high levels of accuracy.
• Excellent organisational and time management skills.
• A team player with the ability to work effectively across departments engaging key stakeholders.
• Ability to work well under pressure with a ‘can do’ attitude.
• Previous experience within a Sales Account Manager or Sales role.
• Degree in Engineering-related field required / preferred.
If you feel you have the skills and experience to be successful in this role then apply today!