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Customer Service Assistant / Admistrator
Salary : £27,000 - £28000
Working Hours : 8am - 5pm
Location : Havant
Job Type : Permanent / Full Time
About the Role
Working within a small team environment, you'll play a key office support role undertaking diverse responsibilities to support the sales team in their daily/weekly actions, including administration, communication, client liaison and reporting.
This is a new role driven by our high growth rate and expanding global presence. You will join a Sales and Marketing team with an informal style who require an energetic, motivated individual to join their growing team.
Key Duties Include
- Manage and maintain an effective and efficient organisational system for quotations, correspondence and communications.
- Support the Sales team by providing key back-office duties including CRM Management, Pricing, Trade Show Administration and ad-hoc requests.
- Carefully check the completeness of each quotation/CRM entry.
- Build and maintain strong relationships with key customers and resellers.
- Provide after care services e.g. processing warranty claims and replacement parts.
- Help to keep resources that support the Sales process complete and up-to-date.
About You
- Enthusiastic, friendly and happy to get stuck into any task
- Excellent attention to detail and ability to prioritise workload
- Strong can-do attitude and customer service ethos
- Excellent communication skills with customers and colleagues
- PC literate with a strong knowledge of Microsoft Office products
- Highly numerate with a business acumen
- A high standard of written and verbal English language skills
- Ability to identify and implement improvements to working processes
- A clean UK driving licence (preferred but not essential)
- Valid passport and willingness to travel on occasions
Please apply on the link provided and upload of CV or contact Paul Marriott at Interaction Recruitment - Portsmouth on (phone number removed)
INDPM
