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We are seeking an experienced Operations Manager to oversee operations for a cleaning contracts company. This role involves managing schedules, coordinating teams, and ensuring smooth day-to-day operations across all cleaning contracts.
Key Responsibilities:
- Schedule and manage recurring and ad hoc cleaning work, ensuring all details (access, permits, timing) are confirmed.
- Communicate with clients to confirm schedules, handle queries, and reschedule as required.
- Support the operations team, addressing issues and liaising with subcontractors.
- Prepare and follow up quotes, and manage jobs through Simpro from lead to invoicing.
- Organize stock orders, equipment hire, and vehicle maintenance.
- Ensure compliance by preparing Risk Assessments and Method Statements (RAMS) as needed.
- Onboard new staff and organize toolbox talks and training.
Goals:
- Complete all schedules for the following week by Friday at 12 noon.
- Ensure small jobs (<£500) are invoiced within 48 hours, and larger jobs (>£500) within 7 days.
- Avoid missed recurring jobs without prior authorization.
- Work with management to improve operational processes and efficiency.
What We’re Looking For:
- Strong organizational and communication skills.
- Experience in operations management, ideally within the cleaning or facilities industry.
- Proficiency with operational software such as Simpro.
- A proactive and solution-oriented mindset.
What We Offer:
- Competitive salary based on experience.
- Opportunities to grow in a dynamic and supportive team.
- Full-time, permanent position (Monday to Friday from 9 - 5)
