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Customer Service Executive

Tate
Posted a day ago, valid for 22 days
Location

Hemel Hempstead, Hertfordshire HP2 4DB, England

Salary

£27,000 - £32,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Executive on a 12-month fixed-term contract (FTC) with a salary range of £27,000 to £32,000, including benefits.
  • The role is hybrid, requiring three days in the office and two days working from home, starting at the end of January.
  • Responsibilities include processing orders, handling returns, monitoring deliveries, and managing queries while collaborating with internal teams.
  • Ideal candidates should have strong customer service experience, excellent administrative skills, and familiarity with systems like SAP.
  • Applicants are encouraged to apply early as interviews will be conducted throughout the application period.

Customer Service Executive

12-month FTC

Salary 27k to 32k including benefits

Hemel

(Hybrid working 3 days office and 2 days home)

Our client is a global organisation and market leader in their industry. Currently recruiting for a Customer service executive to join the team on a 12 month FTC. Under the FTC you will be still entitled to the great benefits!

Role to start from the end of January!

Your role

  • Process orders via emails / calls and shared inbox
  • Deal with returns
  • Process stock deliveries
  • Monitor the complete delivery process
  • Send out invoices
  • Arrange special deliveries
  • Handle queries
  • Work closely with internal teams such as account managers
  • Keep in house systems up to date
  • General admin

Ideal candidate

  • Strong customer service experience
  • Excellent admin skills such as Excel
  • Good systems knowledge SAP would be desirable
  • Ability to multitask
  • Team player

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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