Customer Service Assistant

Burton Bolton & Rose Recruitment Services Limited

Posted 8 hours ago, valid for 10 days

Hemel Hempstead, Hertfordshire HP11AB, England

Full Time

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Sonic Summary

The Customer Service Assistant position in Hemel Hempstead, Hertfordshire offers a salary of £25,000 along with pension and parking benefits.
This varied role involves providing administrative and customer service support in a busy office environment.
Key responsibilities include answering phone calls, managing client bookings, and allocating work to field technicians.
The role also requires managing technicians' schedules and costing completed jobs for invoicing.
Candidates should have relevant experience, although the specific years of experience required are not mentioned.

Customer Service Assistant

Hemel Hempstead, Hertfordshire

£25,000 + Pension + Parking

If you are seeking a position which is varied then this role for a Customer Service Assistant with a small, local Company could be a good career choice.

Some of your duties will include:

- Providing all round administrative and customer service support in busy office

- Answering incoming telephone calls and liaising extensively with clients

- Managing bookings received from clients and inputting details on computer system

- Allocating work to be completed to a team of qualified technicians field based

- Managing technicians diary schedules making best use of their time available

- Costing jobs that have been completed and raising invoices for clients

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