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Customer Service

neptune heating and plumbing ltd
Posted 13 hours ago, valid for 15 days
Location

Hemel Hempstead, Hertfordshire HP2 4DB, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

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Sonic Summary

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  • Neptune Heating and Plumbing Ltd, a family-run business in Hemel Hempstead, is seeking a Customer Service Executive.
  • The position requires applicants to have experience in customer service and offers a salary of £25,000 per year.
  • Working hours are Monday to Friday, from 9 am to 5 pm, with benefits including 22 days of holiday plus bank holidays and a pension.
  • Duties include taking incoming calls, processing orders, managing invoices, and general administrative tasks.
  • Candidates should be team players with excellent communication skills and attention to detail.

Customer Service

Neptune Heating and Plumbing Ltd, is a local family run business, based in Hemel Hempstead.

Neptune is a family run business and have been trading for over 13 years.We offer Heating and Plumbing and domestic gas services. 

We are looking for customer service executive to join our team.

The Customer Service hours are monday- friday 9am-5pm,

Benefits of the Customer Service Executive

  • 22 days holiday, plus bank holidays
  • Pension 
  • On going training 
  • Career progression offered to the correct applicant

Duties of the Customer Service Executive

  • Taking incoming calls from Customers
  • Taking card payments
  • Processing orders
  • Sending invoices
  • General admin duties 
  • Up dating the dairy system
  • Preparing and sending letters to clients
  • Providing works to engineers
  • Communicating with engineers and suppliers

Requirements for the Customer Service Executive

  • We are looking for a customer service applicant, who
  • Is a team player
  • Can multi task
  • Has excellent communication skills along with
  • Has attention to detail is a must

We look forward to reviewing your CV, Thank You Neptune Team. 

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