Client Services Executive

We are recruiting for a fantastic position, working for a dynamic and fast growing company based in Henley on Thames.

The Client Services Executive will be responsible for supporting the delivery of workshops across the globe, assisting with operations, planning, logistics, materials and administration.

Our client is offering a basic salary of £26,400 plus a £3600 tax free bonus and excellent benefits, including a potential company bonus of up to 5%.

Monday to Thurs - office based. Friday - working from home. 9am - 5pm.

This role would suit someone with superb communication and organisational skills, able to juggle and multitask a varied and busy workload.

Responsibilities include

• Support the Client Services Director on business improvement projects
• Ensure all internal processes are documented and kept up to date
• Manage and lead projects, with potential for external project management responsibilities over time.
• Manage pre-communication with delegates, ensuring a seamless onboarding experience
• Set up and distribute links and communications for virtual programs
• Organise & maintain programs content
• Book travel and flights for facilitators
• Manage expense processes
• Maintain and update delegate details in shared databases
• Gather and consolidate program feedback for continuous improvement
• Maintain an accurate contact database (CRM)
• Obtain case studies and testimonials from clients

Skills/Experience

• Previous admin, operations or project co-ordination experience
• Client-focused and solutions-oriented
• Strong problem-solving skills with a proactive approach
• Ability to thrive in a fast-paced environment and manage tight deadlines
• Excellent attention to detail and ability to multitask
• A team player with strong collaboration skills.
• Resilient, with the ability to remain calm and focused under pressure

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.