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Job Title: Office Administrator & Customer Support
Location: Horsham
Salary: 24,000 pa
Hours: Full-time, Mon-Fri 9am - 5pm
About the Role:
We are seeking a highly organised and detail-oriented individual to join a team as an Office Administrator & Customer Support. This dynamic role offers a unique opportunity to gain experience across multiple areas of the business, combining customer support with essential office administration duties.
If you're eager to develop your career in a supportive and friendly environment, we'd love to hear from you!
Office Administrator & Customer Support Responsibilities:
- Scanning documents
- Being first point of contact for telephone / email queries
- Taking card payments over the phone
- Raising invoices
- Guide users through problem-solving steps and document in the CRM
- Respond to user enquiries regarding software issues via phone or email
The ideal Office Administrator & Customer Support will have / be:
- At least 2 years of administrative / customer service experience
- Great customer service experience
- Basic excel skills
- Tech savvy
- Highly organised
- Willingness to grow and develop both technical and administrative skills
