Customer Experience & Sales Support

Harris Lord Recruitment

Posted 15 days ago, valid for 13 days

Horsham, West Sussex RH12 1XL, England

£24,000 - £27,000 per annum

Full Time

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Sonic Summary

The job title is Customer Experience & Sales Support located in Horsham, requiring full-time hours from 8:30am to 5:00pm, Monday to Friday.
Key responsibilities include managing customer onboarding, contract renewals, and service queries, as well as identifying new business opportunities.
Candidates should have proficiency in Microsoft Office and CRM experience, along with strong communication skills and the ability to manage client relationships.
The position offers 25 days of holiday plus bank holidays, along with training and development opportunities.
A minimum of 2 years of relevant experience is required for this role, with a competitive salary offered based on experience.

Job Title: Customer Experience & Sales Support

Location: Horsham (Office-based)

Hours: Full-time, 8:30am - 5:00pm, Monday to Friday

Key Responsibilities:

Manage customer onboarding, contract renewals, and service queries.
Identify new business opportunities and uplift leads from existing clients.
Handle Pre-Qualification Questionnaires (PQQ) and quote for service jobs and contract renewals.
Build strong client relationships to maximize sales opportunities.
Provide monthly reports and maintain client data.
Ensure high standards in customer communication and account management.

Skills & Experience:

Benefits:

Apply now to join a dynamic team focused on delivering exceptional customer experiences!

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