Consortium Professional Recruitment are working exclusively with a company who are looking for a detail-oriented and proactive Cargo Quality and Claims Specialist, to join their dynamic logistics team. In this key role, you will ensure cargo integrity across the supply chain and lead the investigation, resolution, and prevention of cargo damage or loss claims. Your expertise will play a vital role in upholding service standards and strengthening relationships with clients, carriers, and insurers.Key Responsibilities:

Oversee and manage cargo quality control processes from origin to destination
Investigate cargo damage, loss, or quality discrepancies, and manage claims accordingly
Act as the main point of contact for clients, carriers, and insurers regarding cargo claims
Gather and analyse documentation to support claim resolutions
Develop reports and trend analysis to identify recurring issues and drive process improvement
Collaborate with internal and external teams to prevent future incidents
Ensure all claim handling processes are compliant with relevant regulations and contractual obligations

What We’re Looking For:

Previous experience in cargo claims, quality control, freight forwarding or supply chain logistics
Strong analytical, investigative, and documentation skills
Excellent communication and negotiation abilities
Proficient in using cargo or logistics software and Microsoft Office
Knowledge of insurance policies, and international trade regulations is a plus
High attention to detail and the ability to work under pressure and meet deadlines
Must be willing to travel overseas frequently
Due to the nature of the role, a valid UK passport is required for international travel and specific compliance protocols

What's on Offer:

Competitive salary with performance-based incentives
Supportive and collaborative team culture
Opportunities for career development and training
Comprehensive benefits package

Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise.

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