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Initial 3 to 6 month ongoing contract
Monday to Friday in the office, hybrid could be discussed at the latest stage.
29.42 p/hr umbrella rate
Role Purpose
To assist the Business Manager with the support function to deliver an efficient and high quality support service in relation to all technical support tasks on Planning Applications; Land Charges and local authority search matters; Street Naming and Numbering; Planning Enforcement; Corporate Enquiries and Financial Support.
Responsibilities
- To register and provide technical support functions on all planning applications, pre applications, planning appeals, enforcement notices, land charges searches and statutory consultation meeting agreed quality standards with a constant awareness of the risk (to the Council) of providing incorrect or incomplete information.
- To update the planning register and the land registry datasets in relation to all relevant documents received in connection with planning applications, enforcement, appeals, conservation area and listed building designations.
- To give technical information and advice by phone or in writing relating to technical policies and procedures, identifying and seeking additional information from correspondents and responding to queries raised by customers in liaison with professional officers, as necessary.
- To be responsible for the day to day collection of fees associated with the work of the planning division and ensure the efficient and timely reconciliation and banking of such fees.
- Co-ordinate all the administrative arrangements in liaison with case officers, team leaders, managers and constitutional support officers in preparing for planning committee, sub-committee and design and review panel meetings.
Requirements
- Substantial experience of working in a business support role in a town planning division of a city context with a minimum of 2 years
- Experience working in a housing association or council
- Substantial experience in a business support role in a customer orientated environment.
- An understanding of how services are provided in a Local Government context and political awareness
- Substantial experience of managing complex administrative processes to planned deadlines requiring complex technical work.
- Experience processing collection of fees and payments to maximise fee income and other financial obligations
If you are interested in this position AND meet the requirements, APPLY NOW!
