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About the Role:
P4 Recruitment is hiring on behalf of Infinity Foster Care, a respected fostering agency based in Ilford. We are seeking a proactive and organised Office Administrator to ensure the smooth operation of office administration and support functions. This role requires a professional with strong administrative, organizational, IT, and communication skills to support the agency's objectives and maintain compliance with fostering regulations.
Key Responsibilities:
Customer Service:
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Deliver efficient front-line customer service to visitors and callers.
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Handle initial enquiries from foster carers, social workers, and other professionals.
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Ensure all visitors to the office are hosted in a professional and welcoming manner.
Administrative Support:
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Provide comprehensive administrative support to social workers, management, and support staff.
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Organise and manage professional meetings, training sessions, and events, including compiling accurate meeting minutes and following up on actions.
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Administer statutory checks for foster carers, employees, and contractors.
Office Management:
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Maintain a clean, safe, and organised office environment, ensuring compliance with Health and Safety standards.
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Manage procurement, budgeting, and replenishment of office supplies and facilities.
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Liaise with external suppliers and service providers to ensure operational efficiency.
Fostering Panel Administration:
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Organise and facilitate fostering panel meetings, ensuring all necessary documents are delivered in advance.
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Prepare and circulate accurate meeting minutes and manage follow-up actions.
Other Duties:
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Assist with the agency’s quarterly newsletter and ensure the timely upload of documents to OneDrive and DropBox.
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Support health and safety checks, audits, and compliance activities within the office.
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Act as a key point of contact for external providers and support the induction of new staff and foster carers.
Requirements:
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Strong administrative experience in a professional setting.
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Excellent IT skills, including proficiency in Microsoft Office.
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Outstanding organisational and time management abilities.
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Exceptional communication skills with a customer-focused approach.
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Ability to handle sensitive information confidentially and professionally.
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A clear and valid DBS check (to be completed as part of the offer process).
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Ability to provide 5 years of continuous employment references.
Why Join Us? This role offers an opportunity to make a meaningful difference by supporting the vital work of a fostering agency. You will work in a collaborative environment and be an integral part of a team committed to helping children and young people achieve positive outcomes.
How to Apply: If you are a highly organised and detail-oriented professional with a passion for fostering care, we encourage you to apply.
To express your interest, please submit your CV and cover letter. For any questions, feel free to contact us directly.
