Registered Care Manager

Right at Home have built up a first-class reputation worldwide and are recognized as one of the top Care Providers in the UK. We are recruiting an ambitious, driven, and caringRegistered Managerfor our highly successful office inChingfordto manage, develop and grow the business. You will work alongside General Manager and other staff members as such. This is an exciting opportunity to help shape the operational success and growth of the business with a real chance to continue with your professional development with a rapidly developing business.

To be booked in for an interview please call on0784 085 1249and ask to speak to Rima.

Salary from £40k - £45k per annum (negotiable depending on experience)

Applicant must drive and have a car.

Responsibilities and Duties:

• Provide leadership, management, and the highest level of support to the Team, to ensure the very best outcomes in everything we do.
• Ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies, ensuring we achieve Outstanding CQC inspection.
• Accountable for the Health and Safety of staff and clients; ensuring relevant policies and procedures are always followed providing a safe working environment.
• Ensure consistent application of Right at Home policies, procedures, and approved practice; and to promote our aims and values.
• Continually review and improve processes to ensure the most effective and efficient service is being delivered to our clients.
• Ensure the provision of staff training is implemented and the delivery of very high-quality care services, to vulnerable people living in their own home, is achieved consistently.
• Ability to ensure the Scheduling is effectively designed to ensure Caregivers deliver the allocated care to the client.
• To take ownership of quality assurance and governance through scheduled Spot Checks, Service Reviews, Internal Audits, and Annual Surveys.
• To take ownership of regular client reviews to maintain outstanding ranking on most review sites.
• To be a key figure in ensuring the business grows sustainably but in line with commercial targets.
• Ability to complete and continuously improve the Assessments, Risk Assessments and Support Plans to ensure the outcome of the client is achieved effectively and the customers expectations are exceeded by going the extra mile.
• Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business.
• Maintain a high-quality service working in partnership with directors, colleagues, health care professionals, local authority teams and external regulatory bodies to manage and support all services.
• Take responsibility for ensuring the emergency on-call mobile phone is covered outside normal office hours, including holding the phone as part of the on-call rota.

Qualifications and Skills

• Hold, or be working towards, an NVQ Level 4 (RMA) or QCF Level 5 qualification in Social Care or similar.
• In depth understanding of CQC assessment criteria for Good and Outstanding scores.
• Management experience of a successfully led service provision in the care industry.
• Experience in mentoring and managing people of various skills.
• You can demonstrate a positive vision of homecare and how you will influence positive change.

Benefits:

• 28 days holiday (inclusive of the bank holidays)
• Full training.- Comprehensive induction and ongoing professional development- Regular support and supervision
• Performance measured Incentive schemes.
• Social events/ Team meals out

Experience:

• Registered Care Management: 3 years (required)

Licence/Certification:

• UK Driving Licence and CAR (required)