Credit Controller

MacKenzie King are recruiting for a multi award winning business located in the centre of Ipswich. Our client is hoping to build on their already strong credit control team to maintain performance during a period of growth within the business. The successful Credit Control candidate will be someone who is eager to learn and build on the skills of a previous office or finance role to manage their own ledger and support the wider team when necessary. This is a fantastic opportunity for someone to take their experience to the next level and define their specialism in credit control.

Key Responsibilities

• To ensure timely collection of debt on designated client accounts within the Sanctuary Group
• Taking control of designated customer accounts as directed by the Credit Control Manager.
• Proactively ensure timely collection of debt in line with credit terms by telephone, letters & email chasing.
• Ensure timely collection of invoices in line with credit terms by telephone, letters, and email chasing.
• Manually upload invoices to client systems where required to expedite payment.
• Report promptly any potential problem accounts or bad debt to Credit Control Manager.
• Hold regular debt review meetings with key clients.
• Maintain accurate records of communication with customers and status of debt.
• Resolve invoice issues in a timely manner liaising with client, sales and other departments as required.
• Allocating of credit notes or unallocated payments on the ledger as required.
• Issue dunning letters and statements in line with company credit control process.
• Work to achieve set personal and group targets in relation to cash collections, aged debt, and debtor days.
• Any other ad hoc tasks as required by the business.

Essential Experience

• 1-2 years Credit Control experience desirable but not essential.
• Proactive and enthusiastic approach with good team working and communication skills.
• Good organisational skills and self-motivated.
• Able to work to deadlines and flexible where required by the business.
• Experience of Microsoft applications such as Outlook, Word, Power Point and Excel.
• Experience of Sage Intacct or similar applications desirable but not essential.