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IT Support Manager

OLIVER MARKS CONSULTING LTD
Posted 14 hours ago, valid for 8 days
Location

Ipswich, Suffolk IP15BH, England

Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for an IT Support Manager located in Ipswich, requiring a hands-on approach with 3rd line responsibilities.
  • Candidates should have extensive technical knowledge of Microsoft 365 and Azure Active Directory, ideally supported by relevant certifications.
  • The role involves managing a small team with plans to expand over the next year and overseeing various exciting IT projects.
  • A competitive salary is offered along with additional benefits, including a 10% yearly performance bonus and life assurance.
  • Applicants should have a minimum of 5 years of experience in IT support and management.

I am currently looking for an IT Support Manager for an Ipswich based client. It's a combination of Service desk management infrastructure management and team management. Although it is a small number of direct reports you will be tasked with increasing the team size over the coming 12 months. The role is very much a hands on role with 3rd line responsibilities. However, apart from BAU work there are a number of exciting projects to manage, including a complete IT estate build for a new location, implementation of a new recruitment system and many more. Here you will be given the responsilibity of sourcing and researching technologies and suitable systems.

Awareness of IT operating standards and frameworks focused on cyber security standards and practises (for example Cyber Essentials/plus, ISO27001)

Extensive technical knowledge of Microsoft 365, Azure Active Directory, ideally supported with relevant certifications

For a comprehensive job description and full technical matrix please apply at your earliest convenience.

Company Benefits include (but not limited to)

Competitive Salary

Probation completion bonus

10% yearly performance bonus

Life Assurance (7x salary)

20 days holiday + + bank holidays + Christmas shutdown - holiday increase by 5 days after 1 year of service

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.