Customer Service and Sales Administrator

Randstad Delivery

Posted 9 hours ago, valid for 10 days

Kettering, Northamptonshire NN15 7JU, England

£11 - £12 per hour

Full Time

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Sonic Summary

The Customer Service and Sales Administrator position at Witherley Services is a temporary role based in Kettering, Northants, initially lasting for 3 months.
The pay rate for this position is £12 per hour, with flexible working hours available from Monday to Friday between 07:30 and 17:30.
Candidates are expected to have prior experience in a customer-facing administrative role, demonstrating strong IT literacy and excellent communication skills.
Key responsibilities include providing customer support, managing orders, resolving queries, and handling complaints efficiently.
The role requires the ability to work with minimal supervision and effectively collaborate data into IT systems.

Job title: Customer Service and Sales Administrator

Location: Witherley Services, Witherley House, Telford Way Industrial Estate, Kettering, Northants, NN16 8PX
Job type: 3 months initially

Pay rate: 12

Working mode: Mon-Fri, flexible hours (between 6 and 8 per day) between 07:30 and 17:30

Responsibilities:

Offering customer support to stakeholders
Receiving inbound calls from new and existing customers
Managing the input of orders and ensuring availability of product
Communicating with internal and external contacts in a clear and efficient manner
Providing resolutions to all queries raised
Signposting stakeholders in the right direction for queries you are unable to resolve
Handling any complaints in a quick and effective manner
Collaborating data into IT systems

Experience needed:

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Customer Service Representative