Back to searchCustomer Service - Part-Time
Candidate Source
Posted 5 hours ago, valid for 25 days
Kings Hill, Kent ME19, England
£17,000 - £18,000 per annum
Part Time
Life Insurance
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Sonic Summary
- Join a certified B-corp B2B company focused on improving the environmental impact of the beauty industry as a Customer Care Advisor.
- The role involves responding to customer inquiries via calls, emails, and live chat, while assisting with order management and issue resolution.
- Candidates should have recent customer service experience, excellent communication skills, and be comfortable in a fast-paced environment.
- The position offers a salary range of £17,000 to £18,000, along with 25 days of holiday, life insurance, and profit sharing.
- Working hours are from 11 am to 4 pm, Monday to Friday, and applicants must have relevant experience.
Hours 11 am - 4 pm, Monday to Friday.
THE ROLE:
- Respond to inbound calls, emails and live chat enquiries from customers, providing information about products and services.
- Proactively follow up on enquiries, gather feedback and ensure their needs are met.
- Assist with order management.
- Identify and resolve issues.
- Hours 11 am - 4 pm, Monday to Friday.
KEY SKILLS & EXPERIENCE:
- Recent experience in Customer Service.
- Excellent written and verbal communication skills.
- IT literate.
- Attention to detail.
- Happy in a fast-paced environment, managing multiple tasks and collaborating with teams.
SALARY & BENEFITS:
- 17,000 -18,000.
- 25 days holiday + birthday off + public holidays (pro-rata).
- Free car parking.
- Life insurance.
- Private media insurance.
- Profit sharing.
Please apply today by sending your CV.
No overseas applicants please; visa applications will not be considered.
Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
