- Excellent communication skills
- A passion for dealing with customers and the public
- Ability to work as part of a team
- Previous experience working with a high volume of calls
Operations Administrator
Pertemps Dudley West Brom Perms
Posted 9 days ago, valid for 13 days
Kingswinford, West Midlands DY6 7LJ, England
Full Time
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Sonic Summary
- We are looking for an Operations Administrator to join a well-established group of companies specializing in innovative mobility solutions.
- The role involves being the first point of contact for customers regarding delivery and service queries, as well as performing fault diagnostics and managing general inquiries.
- Candidates should possess excellent communication skills, a passion for customer service, and the ability to work in a team, with prior experience handling a high volume of calls.
- The salary for this position is approximately £23,000 to £24,000, with a full-time shift pattern of 35 hours per week, including rotating shifts and one Saturday working from home each month.
- The role requires empathy towards customers and collaboration with various departments to ensure high-quality service.