SonicJobs Logo
Login
Left arrow iconBack to search

Customer Service Executive

Unity Resourcing
Posted 8 days ago, valid for 8 days
Location

Knaresborough, North Yorkshire HG5 0SL, England

Salary

£25,000 - £27,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Customer Service Executive position is located in Knaresborough with a salary range of £25,000 - £27,000 per annum plus a company bonus scheme.
  • This full-time role requires previous telephone-based customer service or sales experience.
  • The responsibilities include managing customer calls, providing tailored product information, and setting up new business accounts.
  • Candidates must have strong communication skills, a positive attitude, and proficiency in MS Office and CRM systems.
  • This is an excellent opportunity to join a supportive organization that values customer service and sales skills.

Customer Service Executive

Location: KnaresboroughSalary: £25,000 - £27,000 per annum, plus a company bonus schemeHours: Full-time, Monday to Friday, 9 AM – 5 PM

Join a professional and supportive organisation as a Customer Service Executive in Knaresborough. In this role, you’ll be the first point of contact for prospective customers, handling both inbound and outbound calls, providing tailored product information, and delivering exceptional service to convert leads into sales.

Responsibilities

  • Managing incoming and outbound customer calls.
  • Identifying customers’ needs and providing tailored product information.
  • Prepare and follow up on quotations to convert leads into sales.
  • Setting up new business accounts in the system.
  • Accurately logging all interactions in the CRM system.
  • Maintaining high proficiency in MS Office (Outlook, Word, Excel).
  • Collaborating with team members and the wider organisation to deliver outstanding service.

Requirements:

  • Previous telephone-based customer service or sales experience is essential.
  • Excellent ability to build rapport over the phone with strong listening and communication skills.
  • Positive, self-motivated and proactive approach to work.
  • Proficiency in MS Office (Outlook, Word, Excel) and comfortable using CRM systems.

This is an incredible opportunity to join a thriving organisation where your customer service and sales skills will be highly valued. If you are ready to take on this exciting role, please send your CV to Louise at Unity Resourcing as soon as possible.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.