Operations Agent

First Choice Staff is working with a well-established global logistics provider; seeking for an Operations Agent to join the Team, based in Leeds LS9. If you have the aptitude to show your own initiative and have a keen eye for detail, this could be the rewarding role for you.

Duties:

• Handling internal & external customer calls.
• Dealing with customer enquiries, problem solving and responding to ad-hoc situations in accordance with company procedures.
• Imports/Exports, track & trace of inbound/export shipments.
• Dealing with 3rd party suppliers/subcontractors regards POD’s.
• Updating customer on a regular basis with the status of their shipments.
• Ensure the redistribution is dealt with in accordance to global standards.
• Dealing from small and up to pallet size shipments.
• Covering the depot's reception and dealing with return consignments.
• On a daily basis, completing data entry, shipment processing & completion of various office reports
• Represent the company in a professional and efficient manner at all times - Face to face, by phone and written correspondence.
• Assisting with other administrative and operational tasks, as and when required.

Key skills and requirements:

• Excellent communication and organisational skills
• IT Conversant with Microsoft Word/Excel/PowerPoint
• Numerical aptitude, flexible and able to meet industry’s requirements
• Able to use initiative and take responsibility where appropriate
• Enthusiastic, on the go and great team player
• As per DfT/CAA legislation 5 years referencing - Required
• CRB Check/Basic Disclosure - Required
• Previous experience in Freight or Cargo Logistics would be great advantage but not essential.

Additional:

Monday-Friday between the hours of 7:00am - 17:00hrs

Hourly rate per working hour: £12.25 - £14.90

Lots of scope and many welcomed perks your way!