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Job Purpose
To develop a strategy for the accounts that delivers against company/customer KPIs, deliver budgeted sales, track spend and profit measures and be recognised as the undisputed expert in the relevant customer space both internally and externally.
Key accountabilities and responsibilities
The responsibilities will consist of but are not limited to:
Full P&L responsible for a portfolio of customers - specifically within Food Service
Maintaining & developing current accounts whilst bringing new customers to the business.
Assisting with the Delivery of the Company Strategy.
Implementing, negotiating and managing Customer Plans to deliver mutually profitable sales growth in-line with company/customer KPIs.
Establish and maintain the appropriate invoice pricing structure, delivering cost increases as required
Manage, monitor & drive ROI of trade spend at all levels off-invoice, promotional, fixed, contractual ensuring 100% conditional
Leverage Category Management principles to deliver win win solutions including distribution, new listings and range review gains
Developing a mutually profitable business plan; framework for growth on all key metrics.
Working closely with the Development team on business planning and leading cross functional teams.
Ensure good housekeeping via efficient ledger query management (price, invoice, claims)
Adhere to Internal process & timescales for forecasting & business planning
To personally ensure that all aspects of Due Diligence (Food Safety, Quality and Legislation) are adhered to.
To personally take the appropriate and reasonable action in the event of witnessing a breach (or potential breach) of Food Safety, Quality or Legislation
Required Technical skills:
Experience of food service is essential to succeed in this role
Excellent verbal and written communication skills
Strong presentation skills with the confidence and passion for selling
Excellent negotiator and results driven
Experience of effective external stakeholder management
Demonstrable experience in a fast paced sales environment
Good market awareness coupled with the ability to build, lead, negotiate and conclude commercially sound Customer Plans and Core Business.
Required Personal attributes
Educated to degree level.
Strong commercial acumen, confidence to make commercially sound decisions.
Ability to build, lead, negotiate and conclude commercially sound customer JBPs.
Experience in dealing with multiple customers at various (incl Senior) levels.
Proven ability in analysing and interpreting all available data.
Demonstrates good customer awareness.
Excellent relationship building skills.
Excellent communication and presentation skills.
