Client Administrator

Client AdministratorLeicester- Hybrid (1 day in the office)Salary: £27000- £30,000Permanent role – Ideally September start35 Hours a weekWe are excited to be working with an innovative and growing business in supporting the recruitment for a Client Administrator. This role requires the successful candidate to have excellent communication / people skills and demonstrable administration support skills. My client will offer full training and mentoring on the products and services they advise on.

The Role

As a Client Administrator, you are someone who has relationship management as a key skill, as you will be building long-term working relationships with clients and providers alike. As well as this you will need a keen eye for detail and have strong problem-solving abilities. You will start off shadowing, so you get a feel for what is involved in the day-to-day activities of the job. You will be responsible for processing renewals, and the day to day management, as well as supporting the consultant with market reviews. Training will be on the job, so you will be dealing with the products and providers from day one.

In order to be considered for this role, you will have:

• The ability to take a pro-active approach to sales and developing relationships plus the ability to make the most of every sales opportunity, i.e. cross sales of different products into current clients.
• Proven administration experience ideally gained within a regulated environment.
• The ability to communicate at all levels with providers and clients at all levels.
• To be well organised and manage your own time effectively and to be able to work under pressure.
• Up to date knowledge of compliance and regulatory issues and the experience of working in a regulated industry.
• To be goal orientated .
• To have experience working with business process and protocols.
• To be PC experienced in Outlook, Excel, Word, PowerPoint and Teams.

What is on offer?

•              Up to £30,000 annual salary

•              BUPA Cash Plan level 2 – from day one

•              Life insurance at 3 X salary – from day one

•              Income protection at 75% of salary after 26 weeks, payable for 5 years – from day one

•              Entry into their medical insurance scheme after probation – this offers £1,000 O/P with a £200 excess

•              Entry to pension scheme after probation (on a salary exchange basis), they pay 5% and you pay 3%.

•              Holiday is 25 days plus bank holidays. My Client closes for Christmas which equates to an additional 3 days.

•              Bonus scheme

Probation period is 3 months.