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Credit manager
Credit Controller

Credit Controller

Trinity House Group

Posted 3 days ago, valid for a day

Leicester, Leicestershire LE19 4AR, England

Full Time

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Sonic Summary

The position offers a competitive salary along with bonuses based on key performance indicators (KPIs).
Candidates are required to have previous experience in credit control, accounts receivable, or a finance role, preferably with a background in retail.
Key responsibilities include managing customer accounts, contacting clients for overdue payments, and negotiating payment plans.
The role demands strong communication, negotiation, and organizational skills, with a proficiency in Microsoft Office, especially Excel.
The successful candidate will also assist the Finance team with various tasks and prepare reports on outstanding debts and cash flow forecasts.

Competitive Salary
Bonus's based off KPI's
On site parking

Key Responsibilities:

Manage a portfolio of accounts to ensure timely collection of outstanding payments.
Monitor customer accounts and identify any overdue payments or discrepancies.
Contact customers via phone, email to chase overdue invoices and resolve any payment issues.
Negotiate payment plans and settlement agreements where necessary.
Work closely with internal departments, such as sales and customer service, to resolve disputes and ensure a smooth collection process.
Maintain accurate and up-to-date records of all communications and actions taken.
Prepare regular reports on the status of outstanding debts, including aged debtor reports.
Assist in the preparation of monthly cash flow forecasts.
Evaluate and assess credit risk for new and existing customers, making recommendations on credit limits.
Support the Finance team with any ad-hoc tasks or projects as required.

Key Skills and Experience:

Previous experience in a credit control, accounts receivable, or finance role is essential.
Experience of a retail environment is desirable
Detail orientated with the ability to analyse data quickly and effectively
Strong communication and negotiation skills with the ability to build and maintain positive relationships with customers.
Excellent organisational skills and attention to detail.
Proficiency in Microsoft Office, particularly Excel.
Ability to work independently and as part of a team in a fast-paced environment.
Strong analytical skills with the ability to assess creditworthiness and manage risk.
Knowledge of accounting software and financial systems is an advantage.
A proactive and problem-solving approach to resolving issues.

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