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Role: IT Field Support Technician
Location: Leicester
Salary: 25,000 - 35,000 (DOE)
Are you a motivated and friendly IT professional looking for your next challenge? Join a dynamic IT team as a Field Service Technician and make an impact across the UK! This role, based in Leicester, offers the chance to work in a fast-paced, supportive environment where you'll play a crucial part in IT support and infrastructure setup.
What You'll Do:
- Provide 1st and 2nd line IT support both remotely and on-site.
- Travel to multiple UK sites to set up IT infrastructure for new locations.
- Maintain and troubleshoot hardware, software, and networking equipment at existing sites.
- Collaborate with the helpdesk to resolve support tickets and provide telephone and remote assistance.
- Perform user administration tasks and assist with network support and maintenance.
What We're Looking For:
- Strong communication and customer service skills with the ability to work with individuals at all levels.
- Self-motivation and the ability to prioritize tasks independently.
- Analytical skills to solve technical issues effectively.
Hands-on experience with:
- Microsoft Desktop Operating Systems.
- Basic understanding of Microsoft Server Operating Systems, Active Directory, and domain-based networks.
- Networking fundamentals (LANs, VLANs, Subnets, etc.).
- Helpdesk ticketing systems and common software applications like Microsoft Office.
- Preferred Experience & Skills:
- Previous experience in a similar role (training provided if you're the right candidate!).
- Networking certifications (CompTIA N+, CCENT, CCNA) are a plus, or a willingness to achieve these qualifications.
Ready to take the next step in your IT career? Apply today and be part of a team shaping brighter futures!
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
