Sales Administrator

Sales Administrator

Location: Blindley Heath, Surrey

Salary: £24,000 per annum

Our client is seeking an organised and customer focused Sales Administrator to join its growing Sales team.

The company is a leading supplier of Glass Balustrades and Juliet Balconies, and this role would ideally suit someone who has worked within a similar industry, this is not mandatory as full training will be given to the right candidate.

The Role

The successful candidate will be responsible for answering a wide range of customer sales and technical enquiries via telephone and email, as well as providing full support to the sales team through numerous administrative tasks.

Key Responsibilities

• Answering customer enquiries over the phone or by email
• Interviewing customers to understand their enquiry in more detail prior to passing to the sales team for quoting
• Adding customers to the companys CRM and monitoring progress
• Providing customers with the correct product information
• Monitoring and managing the sales mailbox
• Supporting the sales team with administrative tasks
• Processing orders for accessories and miscellaneous items
• Processing order confirmations and payments
• Monitoring and responding to customer on the web chat.
• Preparing sales statistics spreadsheet.

Skills and Qualifications

• Minimum of two years administration experience in the construction, building supply or similar industry.
• Excellent communication skills
• Good interpersonal skills, with an ability to build positive working relationships at all levels
• Outgoing, confident and able to work under pressure
• Excellent organisational skills
• Ability to prioritise own workload
• Attention to detail in reporting and administration
• Good computer skills, e.g. Microsoft Office Suite

To Apply

If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.