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Customer Service Administrator

HR GO Recruitment
Posted 3 days ago, valid for 11 hours
Location

Liverpool, Merseyside L96GB, England

Salary

£24,570 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Service Administrator is available in Liverpool with a salary of £24,570.
  • This is a permanent role with working hours from Monday to Friday, 9am to 5:30pm.
  • The ideal candidate should have previous administrative experience and a background in customer service, including complaint handling or banking roles.
  • Responsibilities include responding to email queries from investors, prioritizing issues, and ensuring compliance with regulations.
  • The company offers opportunities for progression within a secure and growing sector.
  • Job Tittle: Customer Service Administrator
  • Location: Liverpool
  • Salary/Hourly Rate: £24,570
  • Job Type: Permanent
  • Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Administrator.

The ideal candidate will be able to demonstrate previous admin experience.

You will be responsible for responding to emails queries made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Administrator:

  • Responding to emails made by investors and professionals adhering to compliance and regulations.
  • Prioritise queries and correspond with other departments when necessary to determine the root cause.
  • Type and administer correspondence to clients / investors meeting deadlines.
  • Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Administrator:

  • Customer service experience can include any complaint handling, inbound processing and/or banking roles.
  • Strong independent and team worker.

If you are interested in the Customer Service Administrator role based in Liverpool, hit the 'apply now!' button for an immediate interview!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.