Back to search
We are seeking a Leasehold and Right to Buy Advisor in Liverpool on behalf of a social housing provider, on a part-time basis. This is a permanent position, where you will be working 3 x days per week, with 1 office day required (Wednesday).
Your new role
- Acting as the first point of contact for all leaseholder and right to buy enquiries
- Ensuring costs for services to leaseholder are recovered and assisting with the pursuance, monitoring and collection of leaseholder service charges and other related debts
- Assisting with the arrangement and coordination of various meetings to discuss leasehold/service charge issues, working with colleagues to ensure all customer issues are managed in a timely manner
- Assisting colleagues with determinations of leaseholder liability for service charges, and with validation of annual service charge calculations
- Administering requirements for range of products including shared ownership, shared ownership staircasing and re-sales
What you'll need to succeed
- A good knowledge, understanding of and experience of managing leaseholder services and right to buy applications
- A good knowledge and understanding of housing management legislation and best practice
- Experience of dealing with customers in a face to face and telephony environment
- Ability to work in office on Wednesdays each week
What you'll get in return
- A permanent contract
- Part time hours
- Salary of 26-31k FTE DOE
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
