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Service Desk Analyst

Hays Specialist Recruitment Limited
Posted 17 days ago, valid for 10 days
Location

Liverpool, Merseyside L96GB, England

Salary

£20,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The 1st Line Service Desk Analyst role involves providing 1st and 2nd line IT support to internal staff and external partners.
  • Candidates should have excellent troubleshooting skills, a basic understanding of PC hardware, and experience supporting a Windows 10 desktop environment.
  • Knowledge of Active Directory is also required for this position.
  • The job offers an hourly rate of £17 and is available on a 6-month contract with 1 day a week on-site after training.
  • Applicants should have relevant experience, although the specific number of years required is not mentioned.

Your new roleThe 1st Line Service Desk Analyst plays an important part in providing 1st and 2nd line IT support functions to internal staff and external partners. They provide technical advice and support in relation to all IT deployed hardware and software. Logging incidents and requests on behalf of our customers and ensuring compliance with the departments.What you'll need to succeed

  • Excellent troubleshooting skills.
  • A basic understanding of PC hardware
  • Experience of supporting a Windows 10 desktop environment.
  • Active Directory

What you'll get in returnYou will receive an hourly rate of £17 per hour - 1 day a week on site after being fully trained on a 6-month contract.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.