Administration Assistant

Administration Assistant£30,000 - £35,000 *DOE

Hybrid - 3 Days in Office, 2 Days at HomeFull Time, Permanent

9am - 5pm

City of London

Are you ready to take your administrative skills to the next level in a vibrant not-for-profit organisation? We are seeking a motivated and experienced Administration Assistant to join our team! If you have a knack for organisation and a passion for supporting meaningful work, we want to hear from you!

Why work for this company?

• Stunning offices based in the heart of the City with a great company culture and team environment.
• Our client is highly regarded in their field, offering huge scope to build on your skills and develop.
• Hybrid and flexible working options allowing for a healthy work-life balance.
• A range of perks and benefits including 25 Days Holiday + 8 Bank Holidays, Money Purchase Pension Scheme, Life Assurance, and more.

Duties:

• Communicate with users, solicitors, and mediators to arrange mediations and manage arbitration cases.
• Raise invoices and coordinate with the Accounts team regarding payments.
• Respond to inquiries about our services with professionalism and clarity.
• Assist in organising events and visits, managing attendee lists, invitations, and reminder communications.
• Greet attendees for mediations and assist in recording minutes for Advisory Board meetings.
• Be available for early morning and late evening support during mediations when needed.
• Ensure external communications are polished and professional.
• Maintain up-to-date case information in our management systems and lists of neutrals.
• Uphold compliance with our case management processes and protocols, including data protection.
• Resolve service delivery issues and complaints promptly, always striving for improvements.
• Embody our values and demonstrate high professional standards in all interactions.
• Foster a motivated and knowledgeable team environment.
• Be adaptable to the changing needs of the organisation and take on additional duties as required.

Requirements:

• Exceptional organisational skills with the ability to manage multiple case files simultaneously.
• Proficiency in Microsoft Excel, Outlook, and Word, especially for generating reports.
• Experience with CRM software.
• Strong interpersonal skills and the ability to liaise effectively with legal professionals and the public.
• Confidence in dealing with senior members.
• A commitment to confidentiality and professionalism.
• An excellent telephone manner and strong attention to detail.
• Clear and effective communication skills.

If you are a proactive and confident individual looking to join a well-respected organisation, apply now! Click the "Apply" button to submit your application.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.