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Operations Support AnalystLocation: Finchley, North LondonWorking Hours: Monday to Friday, 9:00am to 5:30pm (with one hour for lunch)
Job PurposeJoin a market-leading property management company as an Operations Support Analyst. You will be a vital part of the keystone Operations Department, ensuring the smooth functioning of tasks within the team. This role requires flexibility, conscientiousness, and the ability to thrive in a rapidly developing office environment.
Your responsibilities:
- Assist the department manager in delivering key projects within planned timeframes.
- Produce and analyse reports from the in-house database and Excel with high accuracy.
- Provide accurate reports to internal departments and external professional advisers.
- Review and extract information from various sources, including leases and the HM Land Registry website.
- Reconcile, identify, and correct data discrepancies in our in-house database.
- Identify inefficiencies and collaborate with team members to design and implement new processes.
- Analyse workflows to identify automation opportunities, using software tools to reduce manual tasks.
- Stay updated on technological advancements and support the integration of new solutions.
Skills and Knowledge Requirements:
- GCSE or equivalent in English and Maths (Grade C or above).
- Demonstrable experience with database management.
- Intermediate or above knowledge of a programming language.
What you need to succeed:
- Administration: Proficiency with updating and maintaining databases
- Problem Solving: Investigate queries and suggest solutions. Manage sensitive or challenging situations.
- Attention to Detail: Demonstrate accuracy and a keen eye for detail.
- Data Input: Show accuracy and speed when entering data. Learn and use new systems effectively.
- Customer Service: Communicate effectively, provide accurate information, and maintain a professional attitude.
- Letter Writing: Write professional letters and emails with high accuracy.
