ASB, CCTV Noise and Nuisance Manager

We are seeking an experienced ASB Manager to oversee and enhance Anti-Social Behaviour and Noise & Nuisance services. This role involves leading operational teams, managing resources, ensuring policy implementation, and providing strategic support to the Head of Service.
 
As the ASB Manager, you will be responsible for coordinating the CCTV team, addressing operational challenges, and ensuring service continuity. You will act as the point of escalation for complex ASB and Noise & Nuisance cases, ensuring a robust and effective response to community concerns.
 
 
Key Responsibilities
·Manage and coordinate the CCTV team, ensuring operational efficiency and addressing staffing gaps.
·Oversee the day-to-day delivery of ASB and Noise & Nuisance services, ensuring compliance with policies and best practices.
·Provide strategic and operational support to the Head of Service, acting as the escalation point for high-risk cases.
·Address capacity issues within the CCTV team, ensuring contingency plans are in place to maintain service levels.
·Optimise the use of available resources to manage current and anticipated service pressures effectively.
·Work closely with internal and external partners, including police, housing teams, and local authorities, to provide a coordinated response to ASB and Noise & Nuisance.
·Support resident engagement initiatives, ensuring effective communication with affected communities.
·Manage Service Level Agreement (SLA) demands to align with community safety priorities.
·Oversee the operational aspects of implementing the Borough-wide PSPO (Public Spaces Protection Order).
·Lead preparations for new ASB enforcement measures, ensuring compliance with legal frameworks.
·Support the continuous review and development of ASB policies to enhance service effectiveness.
 
 
About You
·Strong background in ASB, community safety, or enforcement services.
·Experience managing CCTV operations, noise nuisance investigations, and multi-agency enforcement strategies.
·In-depth knowledge of ASB legislation, local authority policies, and public protection frameworks.
·Proven experience in stakeholder engagement, working with councils, police, housing associations, and community groups.
·Excellent leadership and operational management skills.
·Ability to handle complex ASB cases and high-risk situations.
·Strong problem-solving and decision-making capabilities.
·Effective communication and negotiation skills, with the ability to influence stakeholders.
 
How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.