Communications Officer

Communications Officer

Tower Hamlets


Job Role

To support the delivery of an integrated corporate communications strategy which is widely owned, ambitious and secures demonstrable and measurable improvements in the way the council communicates both internally and externally.

To manage directorate communications, devising and implementing strategies, campaigns, consultations, (internal and external) in support of the corporate communications strategy, the corporate priorities and those set out by the Director of Communications and Marketing and the Head of External Communications.

To manage the council's relationships with the press and media and contribute to the promotion and protection of the Council's reputation.


Key Responsibilities

To proactively develop and manage the council's reputation in a way which positively enhances public perception of the council's brand and ensures that directorate and corporate successes are identified and celebrated.

To build positive relationships with journalists, bloggers, council officers and others to plan stories, secure positive coverage and reduce reputational damage.

To manage and be responsible for the council's integrated communications work (including media, marketing and publications, strategic planning, internal communications, public affairs, consultation/engagement and campaigns) to ensure that it is positive, honest, timely, accurate and represents the council's best interest at all times.

To devise and implement mechanisms for improving and delivering integrated communications between the council and its customers within the council's corporate standards and framework.