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About the role
We are seeking a skilled Credit Controller to join our dedicated team of five, ensuring smooth and efficient financial operations. In this role, you will manage customer accounts by handling overdue invoices, processing payments, reconciling accounts, and releasing held orders. This position requires strong organisational skills, excellent communication, and a proactive approach to maintaining accurate records and supporting our commitment to outstanding customer service.
*This role is working for Venus Wine which is part of Booker Group/Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
Role Responsibility
- Chase overdue invoices by telephone, email & letter within agreed timescales
- Releasing held orders on a daily basis
- Taking card payments
- Handle disputed bills to bring payment within the agreed terms and where this fails negotiate repayment plans
- Maintain accurate records of all chasing activity
- Carry out account reconciliations
- Sending customer statements on a weekly basis
- Put together weekly, fortnightly and monthly direct debit runs
- Cash posting and allocations
- Open new accounts and carry out credit checks, filing
- Taking accounts through the legal process
You will need
- Must have experience of working with Credit Insurance
- Minimum 2 year’s experience in credit control
- Intermediate Excel skills required
- Excellent communication skills at all levels
- Strong organisational & time management skills
- Good knowledge of GDPR and Money Laundering regulations & Privacy Data
- Knowledge of credit insurance but not vital
Whats in it for you
- Employee discounts after 3 months, such as:
- A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
- A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
- 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
- Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
About The Company
Be part of something special. Join our team at Booker.
Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country.
Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers.
Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require.
Wherever you join us, you’ll be part of an organisation that will help your career to keep moving forward.
*Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
