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Customer Service Executive

Rutherford Briant
Posted 10 hours ago, valid for 5 days
Location

London, Greater London EC1R 0WX

Salary

£40,000 - £48,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A growing business in Farringdon is seeking two Customer Service Executives for recent graduates or those with some work experience.
  • The role involves managing customer experience, resolving queries and complaints, and maintaining accurate records in the CRM.
  • Candidates should possess strong communication skills and a relationship nurturing mindset.
  • The position is suitable for degree holders, ideally straight out of university.
  • Salary details are not provided, but applicants are encouraged to apply regardless of background.

Are you a graduate looking for your first position? Have you recently graduated and looking for your next career growth opportunity? Keep reading!

I am currently recruiting for a well established yet growing business based in Farringdon who are looking for two Customer Service Executive to join the team.

As the Customer Service Executive, you will be responsible for:

- Looking after the customer experience journey for a number of client accounts

- Resolve customer queries and deal with customer complaints in a professional manner

- Customer order management while maintaining accurate customer within the CRM

- Provide customers with order information updates while working with departments cross-functionally 

As the Customer Service Executive, you will have the following experience:

- Degree qualified (straight out of University and/or some work experience)

- Strong communication skills over the phone and email

- Relationship nurturing mindset when providing customer service

If this role is of interest, please apply now!

Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.