Floor Manager

Are you passionate about delivering outstanding guest experiences and leading a team to success? We are looking for a dynamic Floor Manager to join a thriving award winning riverside restaurant in West London. This is your opportunity to be part of a team where exceptional service, team development, and high standards are at the heart of everything we do.

• Leading the front-of-house team with enthusiasm and professionalism to ensure seamless service delivery.
• Maintaining impeccable standards of customer care and fostering a welcoming atmosphere for guests.
• Overseeing day-to-day floor operations, including managing bookings, coordinating shifts, and resolving service issues swiftly.
• Mentoring and developing team members to enhance performance and deliver consistent excellence.
• Collaborating with senior management to implement operational improvements and exceed business objectives.
• Upholding compliance with health, safety, and licensing regulations.

• Experience: Proven experience in a similar front-of-house leadership role within a fast-paced hospitality environment.
• Leadership Skills: A confident, approachable leader who inspires and motivates the team to perform at their best.
• Attention to Detail: Strong focus on quality, ensuring every guest has a flawless experience.
• Customer-Focused: Exceptional interpersonal skills and the ability to build rapport with guests and team members alike.
• Local Knowledge: Ideally, you are West London-based and understand the local customer demographic.

• A competitive salary of up to 40kper annum.
• The chance to work in a vibrant, dynamic venue with a supportive and experienced team.
• Opportunities for personal and professional growth, with tailored training and career progression.
• Be part of an environment that values creativity, innovation, and exceptional hospitality.