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Customer Service Advisor - Logistics

Randstad Delivery (GBS)
Posted 19 hours ago, valid for 25 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Executive in the logistics sector, located in Finsbury Park, London.
  • The role offers a salary ranging from £14 to £16 per hour for a 40-hour work week on an initial 6-9 month contract.
  • Key responsibilities include acting as the first point of contact for customers, handling shipping and logistics issues, and resolving claims related to lost or damaged items.
  • Candidates should have a background in customer service and ideally possess knowledge of logistics, supply chain, and shipping, along with experience using Excel.
  • Interested applicants are encouraged to apply with their CV for further consideration.

Customer Service Executive - LogisticsFinsbury Park, London£14-£16 per hour - 40 hour weekInitial 6-9 month contract

Randstad are delighted to be working with a worldwide technology organisation who are recruiting for a Customer Service Executive to join their logistics team based in central London.

Main Duties:

  • Act as a first point of contact with customers and clients over the phone, email and webchat.
  • Handle issues related to shipping and logistics, liaising with internal export teams as well as external carriers.
  • Help resolve issues quickly, investigating lost claims, damage etc

Experience:

  • A background within customer service and customer care, whether face to face or over the phone.
  • Knowledge and experience of logistics, supply chain and shipping would be ideal.
  • Experience with Excel such as VLOOKUP and pivot tables.

For more information about this role, please apply with your CV today.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.