Events Administrator

Events Administrator

We are seeking a highly organised and detail-oriented Events Administrator to support our client’s events operations team in delivering exceptional experiences for delegates. From conferences and lectures to webinars and corporate functions, you will play a crucial role in ensuring the smooth administration and execution of a variety of events, some of which attract thousands of attendees.

This is a fantastic opportunity for someone with administrative experience in events or office environments who is looking to develop their career within the events industry.

Our client is a well-established professional body.

Key facts

• Full-time permanent contract
• Starting salary of £28,000 p.a. and good staff benefits
• Hybrid: home-working blended with working out of our client’s London offices.

Key responsibilities include:

• Handle delegate queries via email, phone, and in person, ensuring a high standard of customer service.
• Register delegates and manage event bookings.
• Monitor and respond to queries in the events inbox in a timely manner.
• Distribute pre-event communications to ensure delegates receive accurate information.
• Work with other departments to create guest lists for specialist events and track responses.
• Liaise with authors and speakers regarding presentations and AV requirements.
• Administer sponsor and exhibitor contracts, ensuring their needs are met.
• Attend and assist with event delivery (both virtual and physical).
• Prepare KPI reports to monitor department performance.
• Compile event reports to ensure all details are correct for staff on the day.
• Produce delegate badges and event materials.
• Process technical synopsis and paper submissions, ensuring accurate record-keeping.
• Take minutes at meetings when required.
• Extract and compile data to maintain accurate event records.

The successful candidate will have the following skills and experience:

✅ Previous experience in an office or administration role, preferably in an events-related environment.
✅ Excellent organisational skills and the ability to manage multiple projects simultaneously.
✅ Strong communication skills (both written and verbal).
✅ Proficiency in Microsoft Office (Word, Excel) and familiarity with CRM/database systems.
✅ High level of attention to detail and ability to work to tight deadlines.
✅ A customer-focused approach with strong problem-solving skills.

Desirable:
⭐ Experience with CRM systems (e.g. MEMSYS, Microsoft Dynamics).
⭐ Familiarity with online event platforms (e.g. WorkCast, Zoom, Microsoft Teams).
⭐ Background in events or conference administration.

For a confidential conversation with FJWilson Talent before applying, please contact Andrea Montgomery on 0203 195 3600, or email us at resourcingteam@fjwilson.com

Our privacy policy is available on our website: www.fjwilson.com

The services advertised by FJWilson Talent Services are those of a recruitment business.

We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised.