- To meet and greet clients, guests, visitors, suppliers, and head office teams from the moment they arrive, with a warm welcoming smile
- Understand and demonstrate company values every day
- Effectively work as part of a team.
- Have a professional image in your personalised style as you dress for your day.
- Know and understand your clients’ requirements taking a proactive approach to deliver memorable experiences.
- Take ownership of everything you see, touch, hear and feel, ensuring it is of a high quality and standard.
- Resolve all client queries professionally and deal with client issues effectively, ensuring their needs.
- Maintain the security and cleanliness of the building environment, including co-working areas, meeting rooms, event areas, coffee bars, and all other facilities.
- Efficiently manage salesforce, ensuring all meeting rooms are booked and set up to the highest quality.
- Regularly monitor and order stock/items needed by raising purchase orders.
- Coordinate event planning with teams, caterers, and resolve any issues to ensure the event runs smoothly
- Identify and resolve complaints effectively to restore client confidence.
- Be responsible for all internal post, process all post and courier requests- local and international.
Back to searchClient Experience Assistants
Layka Recruitment
Posted 17 hours ago, valid for 18 days
London, Greater London EC2V 7WS, England
Full Time
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Sonic Summary
- A flexible workspace solutions provider is seeking a Client Experience Assistant to join their London team.
- The role offers a salary of up to £27,000 along with excellent benefits including a company bonus, 25 days of holiday (increasing to 28), a day off for your birthday, and enhanced occupational healthcare.
- The Client Experience Assistant will support the manager in retaining clients, gaining referrals, and attracting new clients while providing exceptional experiences.
- Candidates should possess a bubbly personality and a proactive approach to understand and meet client requirements, ensuring high-quality service.
- Previous experience in a client-facing role is preferred, and the individual must be confident and engaging to create a welcoming environment.
