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1st / 2nd Line Managed Services Analyst

MillsHill Recruitment Limited
Posted 13 hours ago, valid for 12 days
Location

London, Greater London EC1R 0WX

Salary

£44,000 - £55,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client is a well-established IT Managed Services provider seeking a 1st / 2nd Line Managed Services Analyst with a strong MSP background.
  • The ideal candidate should have at least 2 years of experience and possess technical skills in Windows Server, O365, Azure, AWS, Networking, Datto RMM, and Kaseya.
  • This role requires excellent communication skills and a customer service-driven mindset, with a preference for candidates experienced in Datto RMM and Kaseya.
  • The position offers a hybrid working model, with flexibility required for on-site support as needed.
  • The salary for this role is competitive, reflecting the candidate's experience and skills in the managed services sector.

1st / 2nd Line Managed Services Analyst

Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, iOS

My client is a small yet well established IT Managed Services provider that have been trading for circa 15 Years. Due to an uptake in new business / clients they have an immediate requirement for a proven 1st / 2nd Line Managed Services Analyst.

As 1st / 2nd Line Managed Services Analyst you will have a solid MSP background with the ability to work as part of the service desk, working on tickets as well as on-site support / client facing skills. You will be a natural troubleshooter with a broad range of technical skills across Tech such as Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, iOS. Alongside your techie skills you will be an outstanding communicator and someone driven by customer service.

My client has said anyone with proven skills in Datto RMM and Kaseya would be a massive bonus. They operate Hybrid working but will require this person to be flexible as and when needed.

This is a fantastic opportunity to join an established MSO where the directors are very much still technical and "hands on". They can offer a fabulous opportunity for someone to develop their technical skills and thier career.

1st / 2nd Line Managed Services Analyst

Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, iOS, Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, iOS, Windows Server, O365, Azure, AWS, Networking, Datto RMM, Kaseya, iOS.

MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.