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Senior Complaints Lead (housing)
Location: North London
Salary: (Apply online only) per day
Duration: Temporary
Greenacre are pleased to be supporting a North London based Housing Association with their recruitment of an interim Senior Complaints Lead.
The ideal candidate will have experience of reviewing Stage 1 and 2 complaints.
What will you do in the role?
- Leading in reviewing Stage 1 complaints that have turned into Stage 2
- Investigating Stage 2 complaints
- Fact finding on why complaints have escalated
- Liaising with the complaints team and the contractor
Who would excel in this role?
- Excellent knowledge of Stage 1 and 2 complaints
- Good written communicator
- Car driver
This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business. Please contact Kelly Power on (phone number removed).
