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Night Concierge

Night Concierge

Posted 21 days ago, valid for 25 days

London, Greater London SE22 9JJ

£25,000 - £30,000 per annum

Full Time

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Sonic Summary

The Luxury Night Concierge position is a permanent full-time role based in an iconic private residential development in South West London.
The salary for this role is £30,900, with a 12-hour shift pattern of 4 days on and 4 days off.
Candidates should have previous experience as a Concierge or Receptionist in a 5-star hotel or luxury residential setting.
Key responsibilities include providing exceptional 5-star service, managing the lobby, handling resident requests, and conducting health and safety checks.
Strong communication skills, a tech-savvy nature, and a polished personal appearance are essential for this role.

Luxury Night Concierge - Permanent, Luxury Site, SW LondonFull time : 12h shift on 4 days in and 4 days offSalary: £30,900The Opportunity:An award winning property management company are looking for luxury Residential Concierges for their iconic private residential development in South West London.The building is an incredibly prestigious development in an exclusive location, offering high-tech services and fully serviced facilities and living, including a gym, spa, swimming pool, treatment room, cinema room and screening room.Working within a wider Concierge team, you will be providing an exceptional 5* service to all residents and their visitors, offering lifestyle services and dealing with all requests.Duties and Responsibilities:* Meeting and greeting Residents, Visitors and Suppliers* Efficiently managing the lobby and lounges including general inspection and assuring tidiness throughout* Answering all incoming email to the site email address and efficiently following up (dealing with requests, logging defects into the system, responding to enquiries* Respond to complaints in a professional manner acting as a problem solver* Main/First point of contact for Residents requests* General enquiries* Action daily lifestyle requests for the residents* Performing health & safety checks and conducting visual inspections of the site.* Liaising with the housekeeping and maintenance team regarding any issues.Your experience :* Previous experience of being a Concierge/Receptionist at a 5* hotel or another luxury residential development* Strong communication skills* Tech savvy* A natural team player* Immaculate appearance, presentation and personal brandDoes this sound like the opportunity you've been looking for?Apply now!

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