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Shift Engineer
Salary: £32,529 per annum
Hours: 38 hours per week (8 hours per day excluding 30 minute unpaid break)
Shifts: 4 shifts per week
About us
The Royal Over-Seas League is a not-for-profit institution founded in 1910, dedicated to promoting international friendship, an ethos which binds our global membership. ROSL runs a ROSL Arts programme, promoting young musicians and artists, including a prestigious Annual Music Competition which is 72 years old. ROSL has a beautiful Grade I listed clubhouse in the heart of St. Jamess, London, and a lively programme of events including concerts, art exhibitions, a public affairs series and fine food and wine occasions.
Overview
Under the direction of the Front of House Manager, and within the limits of ROSLs policies and procedures your main role is to be responsible for the flawless running of our reception, reservations, nights and concierge/porters departments, ensuring that all members and guests are provided an exceptional service.
About you
The ideal candidate:
- Previous experience in a managerial role
- Good interpersonal skills
- Ability to multi-task, flexible and adaptable Excellent attention to detail
- Excellent communication skills
- Problem solving and decision-making ability
- Time management skills
- Positive attitude
- Excellent IT skills
- A good command of written and spoken English
- Works well under pressure
- Strong organisation and delegation skills
- Commercial awareness
- Mentoring experience
- A hands-on approach with the daily running of the Front Office
- Excellent customer care and service skills
- Empathy for your colleagues
- Distinctive, professional and warm personality
- Confidence & professionalism in dealing with our members and their guests
