Associate Director

Associate Director (6 month FTC)

London: 2 days on site per week

Who are Hays

At Hays, we believe in being lifelong partners - to our people as well as our customers.

With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. Joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work.

Your Role

Hays Enterprise Solutions deliver Total Talent Management for this exciting and prestigious client, covering internal and external permanent recruitment (RPO), contingent labour (MSP), and a wide range of consultancy services, including DEI, assessment, and workforce planning. As an Associate Director, you will be responsible for service delivery within several divisions, leading a team of Business Partners. Working closely with the Client Director, you will take a strategic approach to shape and evolve the service, providing expert advice on resource, requirements, future skills and workforce planning across internal, external and contingent talent.

Key Deliverables

• Lead a team of Business Partners, managing individual and team performance effectively by clearly communicating expectations, regularly monitoring business plans and KPIs, conducting performance appraisals and rewarding and recognising employees.
• Establish and develop key relationships in line with the business/talent strategy and contract framework.
• Build and maintain effective partnerships, continually developing account initiatives.
• Identify development opportunities and work with the management team, International Delivery Centre (IDC) and Solutions team to implement development strategies.
• Undertake regular business planning to analyse the teams' strengths, growth opportunities and threats to the business.
• Ensure compliance to service agreements, the contract, bespoke requirements and all legislative requirements, IR35 and AWR by example.
• Review findings from compliance audit report and provide recommendations in relation to compliance improvements.
• Record and report on activity and performance at regular management meetings ensuring that all SLA and key performance indicator (KPI) targets are met as per the account contract.
• Ensure the workplace is professional and productive, free of discrimination, harassment and bullying and provides equal opportunities for all employees.

Competencies and Behaviours

• Building Strategic relationships
• Looking outwards and to the future
• Leading others
• Leading self
• Achieving results efficiently and effectively

Knowledge and Skills

• Strong influencing and negotiation skills
• Able to present with impact and to facilitate workshops effectively
• Forecasting, budgeting and planning experience
• Strong communication, presentation, and public speaking skills
• A flair for leading others
• Excellent relationship management and networking skills
• Strong problem solving and escalation management skills
• Able to effectively manage change
• Commercial thinking and judgement - understand key customer drivers and the importance of using commercial acumen when making decisions.
• Continuously seeks to spot business improvement opportunities
• Experience in effective and creative recruitment strategies
• Building our reputation - Champions Hays' reputation for 'recruiting expertise' at all appropriate opportunities.

What you will get in return

Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity If you're thinking of a new tomorrow for your career, let's work together to create it!

• Culture built on rewarding success and the opportunity to influence your earning potential
• Best technology in the industry and a renowned training programme to support success and drive rapid career progression and ongoing development
• Flexible hybrid working patterns
• Opportunity to take your career globally
• Incentives and rewards to recognise performance both locally, regionally and nationally
• Broad range of employee wellbeing initiatives and benefits
• Referral bonus scheme
• Community of support networks from Hays Pride to Parents@Hays
• Paid charity day for all employees #HaysHelps and working closely with charity partners

At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Hays Recruitment is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk