Seeking a dedicated HR Advisor to join our client's People Experience team in the Entertainment industry, based primarily in London. This role offers broad exposure across the employee life-cycle, collaborating closely with the People team to gain insights into all HR specialisms.
Client Details
Our client is a leading player in the Entertainment sector. With a team of over 1000 individuals globally, they are renowned for their innovative solutions and commitment to excellence. They have a diverse, multicultural team that drives their success in the London office and beyond.
Description
- Deliver PX support across EMEA, managing cases in ServiceNow to ensure excellent customer experience and SLA compliance.
- Identify case trends to drive process improvements, support self-service, and streamline workflows.
- Oversee family leave, flexible working, and benefits processes, coordinating with managers and employees as needed.
- Lead onboarding and pre-employment checks, ensuring compliance with policies and data protection standards.
- Maintain accurate records in Workday, and produce employee documentation promptly.
- Build strong relationships with colleagues and escalate unresolved issues appropriately.
Profile
A successful HR Advisor should have:
- PX/HR Advisory experience with strong knowledge of HR policies, processes, and legal principles across the UK and EMEA.
- Excellent communication skills in English, with additional European language skills preferred.
- Team-oriented approach, collaborating effectively to achieve results and deliver an excellent service within SLAs.
- Ability to identify and implement process improvements, with a proactive and curious mindset to understand both the "how" and "why."
- Confidence in leading onboarding sessions, creating a positive first impression for new hires.
- Strong organizational skills, attention to detail, and capability to prioritize a demanding workload.
- Expertise in UK right-to-work compliance, along with familiarity with systems like Workday or ServiceNow (preferred).
Job Offer
- A competitive salary of £40,000 - £50,000 per annum, plus a 12% discretionary bonus.
- Flexible work arrangements with 2 days a week in the office, based in London.
- An inclusive and friendly company culture that values diversity and innovation.
- Opportunities for professional growth and career progression.
- A comprehensive benefits package (details provided upon application).
We encourage all interested and qualified HR Advisors to apply for this exciting opportunity in the Entertainment sector based in London.