SonicJobs Logo
Left arrow iconBack to search

Deskside Support Analyst

Uxbridge Employment Agency
Posted 17 hours ago, valid for 7 days
Location

London, Greater London EC1R 0WX

Salary

£44,000 - £55,000 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • An IT Support professional is needed for a rapidly growing company to provide support for approximately 80 end users both remotely and onsite.
  • Candidates should have experience in both 1st and 2nd line support and be prepared for a role that offers autonomy and ownership.
  • Key responsibilities include end user support, systems/service support, IT service management, and hardware/AV support.
  • Essential skills required are knowledge of IOS mobile device configuration, excellent Office 365 knowledge, experience with Windows 10 and 11, and strong fault analysis skills.
  • The position offers a competitive salary and requires several years of relevant experience in IT support.

A brilliant opportunity for an IT Support professional to join a company who are experiencing rapid growth.

Working onsite with one of their global clients, you will provide support to roughly 80 end users working both remotely and hotdesking in the office. If you are experienced in both 1st and 2nd line support and are looking for a role that will provide autonomy allowing you to really take ownership of your work, this could be the perfect role for you.

Role responsibilities:

  • Primarily End user support – AD, AAD, Office 365, Teams, Exchange, Intune, autopilot, incident management, request fulfilment, purchasing, logistics, starters / leavers process (New hire induction), end user hardware support, AV support
  • Systems/service support
  • IT Service management
  • Actively interacting with users and represent the company brand
  • Providing IT support for both hardware and AV

Essential skills:

  • Good knowledge of IOS (phone and iPad) mobile device configuration
  • Excellent 0365 knowledge, such as Teams including peripherals and OneDrive
  • Excellent experience of Windows 10 and 11
  • Strong fault analysis skills
  • Good knowledge of AAD and teams meeting rooms

What you need to do now

If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion.

For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.

We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.