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- Annual Salary: Up to £27,000
- Location: Morden
- Job Type: Full-time, in-office
This role is ideal for someone who is highly organised and thrives in a fast-paced environment. The successful candidate will be the first point of contact for clients and will play a key role in the smooth running of our office.
Day-to-day of the role:- Serve as the first point of contact for clients contacting the helpdesk via telephone, email, or in person.
- Schedule and coordinate appointments between clients and service technicians.
- Maintain and update appointment calendars and service schedules.
- Handle client queries and provide timely and accurate responses.
- Prepare and maintain reports related to helpdesk activity.
- Assist in the management of office supplies and inventory.
- Ensure compliance with company policies and procedures.
- Proven experience in an administrative or helpdesk role.
- Strong organisational and time management skills.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite and any relevant software.
- Ability to multitask and prioritise work effectively.
- High level of accuracy and attention to detail.
- Competitive salary of up to £27,000 per annum.
- Stable Monday to Friday schedule.
- Opportunity to work in a supportive and dynamic environment.
- Professional development and training opportunities.
