- Policy Development: Lead the development and refinement of records management policies, ensuring compliance with industry regulations, legal requirements, and organizational goals.
- Framework Design: Design, implement, and maintain an effective records management framework, including classification schemes, retention schedules, and disposition processes.
- Technology Integration: Collaborate with IT and technology teams to integrate records management solutions into existing systems such as SharePoint, Microsoft Purview, or other ECM (Enterprise Content Management) platforms.
- Regulatory Compliance: Ensure that all records management practices are compliant with relevant laws and regulations, including GDPR, HIPAA, or other applicable legal standards.
- Audit Support: Manage records audits and assessments to ensure proper documentation, security, and retention practices are being followed.
- Data Security and Privacy: Implement and enforce best practices for the security, confidentiality, and integrity of records, working closely with legal and compliance teams.
- Retention and Disposition: Define and manage retention schedules for both physical and electronic records, ensuring that obsolete records are appropriately disposed of or archived.
- Classification and Metadata Management: Develop and maintain classification systems and metadata standards to ensure records are accurately tagged and easily retrievable.
- User Training: Provide training and support to employees on records management policies, procedures, and technology tools.
- Guidance and Best Practices: Act as the primary point of contact for guidance on records management issues, providing expert advice to ensure best practices are followed throughout the organization.
- Risk Mitigation: Identify and mitigate risks related to records management, such as non-compliance, data breaches, or loss of critical records.
- Disaster Recovery Planning: Work closely with the business continuity team to ensure records are preserved in the event of a disaster, and recovery plans are in place.
- Process Optimization: Continuously assess and improve records management processes to increase efficiency, reduce risk, and adapt to evolving regulatory and business needs.
- Stay Current on Industry Trends: Stay up to date on the latest developments in records management technology, legal requirements, and industry best practices, recommending and implementing improvements as necessary.
- Required:
- A minimum of 7 years of experience in records management, preferably in a highly regulated industry such as finance, healthcare, or legal.
- In-depth knowledge of records management regulations (GDPR, HIPAA, etc.) and standards (ISO 15489, DoD 5015.2).
- Proven experience with records management systems such as Microsoft Purview, SharePoint, OpenText, or other ECM platforms.
- Experience in developing and implementing records retention schedules, classification systems, and policies.
- Strong understanding of information governance, risk management, and compliance.
- Excellent communication and leadership skills with the ability to engage and train users at all levels of the organization.
- Ability to manage multiple projects and initiatives simultaneously while meeting deadlines.
- Preferred:
- Professional certification in records management (e.g., Certified Records Manager (CRM), Information Governance Professional (IGP), or Certified Information Professional (CIP)).
- Experience in digital transformation initiatives related to records management.
- Knowledge of eDiscovery processes and tools.