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IT Support Officer

TPP Recruitment
Posted 2 days ago, valid for 7 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an IT Support Officer with experience in Azure, SharePoint, and Intune for a 6-month full-time contract in London.
  • The role offers a hybrid work setting and a salary range between £29,000 and £31,500 per annum.
  • Candidates should have demonstrable IT skills and experience in creating and maintaining IT documentation.
  • Key responsibilities include supporting hardware and software setups, implementing change requests, and developing an IT manual for the organization.
  • Applicants should be immediately available and possess strong communication and customer service skills.
Work setting: HybridSalary: Between £29,000 and £31,500 per annumContract: 6-month FTC, full-time (37.5 hours per week)Location: LondonAre you an IT professional who is immediately available and experienced in Azure, SharePoint and Intune? We are currently recruiting an IT Support Officer to support our client with they project. In this role, you will provide comprehensive IT services to staff and volunteers, including the setup and maintenance of hardware, software, networks, and telephone systems, as well as ensuring their security and efficiency. You will also support with the development of an IT manual for the organisation.Your day-to-day duties will include:
  • Implementing change requests.
  • IT Documentation: Creation and maintenance of IT department processes, procedures, site documentation, and user guides.
  • Technical Skills: Experience with Intune, SharePoint, and Windows 11. (ITIL and project management experience are desirable.)
  • Device Setup: Configuration of laptops and mobile phones (with provided instructions).
  • Physical Tasks: Occasional light manual handling (primarily laptops and network equipment).
  • Travel: travel to various UK office locations.
Essential Skills:
  • Technologies: Proficiency in Azure, Intune and SharePoint.
  • Documentation Skills: Experience creating and maintaining IT documentation (processes, procedures, user guides).
  • Communication & Customer Service: Effective communication skills with demonstrable customer service experience.
  • Technical & Administrative Proficiency: Demonstrable IT and administrative skills, including MS Office 365 and understanding of IT networks/infrastructure.
  • Organisational & Time Management Skills: Excellent organization, planning, and time management skills.
Please note that there might be the need to work out of office time on occasions.We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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